Privacy Policy

As soon as you visit our website www.devoliere.nl or contact us, we receive information about you. In this privacy statement, we explain what we do with that information. We always handle your information with care and store it securely. If you have questions or want to know what information we have about you, please contact us. We may adjust this privacy statement if we deem it necessary. We therefore recommend that you review this privacy statement regularly so that you are aware of these changes. This privacy statement was last modified on September 29, 2023.

Table of Contents

When do you apply this privacy statement?
Who uses your data?
Whose data do we use?
How do we get your data?
What data do we use from you?
What do we use your data for?
How long do we keep your data?
Who do we share your data with?
Where do we store your data?
How secure is your data with us?
What can you ask of us?
What rules apply to this privacy statement?
What cookies do we use?
What do we do with data from minors?
Do you have a question about this privacy statement?

1. When do you apply this privacy statement?

This privacy statement applies to all personal data that we process and to all domains related to us. This concerns the personal data of everyone who has ever had contact with us or visited our website, such as visitors, customers, and business contacts. Personal data is any data that can be traced back to you as an individual, such as your name, phone number, IP address, customer number, or browsing behavior. If you want to know more about personal data, please visit the website of the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

2. Who uses my data?
De Volière is responsible for the website www.devoliere.nl and therefore the responsible organization for the use of your personal data as described in this privacy statement. The complete details are:

The Aviary
Duinschooten 12-335
2211 ZC Noordwijkerhout
78317657

3. Whose data do we use?
We process the personal data of everyone who has contacted us or visited our website. This includes visitors, private customers, business customers, and contacts of our partners.

4. How do we get your data?
We get the data directly from you as soon as you:
enter data on our website

5. What data do we use from you?
We are using the following data:

name
Residential or business address
email address
phone number

6. What do we use your data for?

We only use your personal data for the purpose for which we are allowed to use it:

We have received your permission to use your personal data.

7. How long do we store your data?

We retain your personal data for as long as required by law and as long as necessary for the purpose for which we use your data. For example, as long as you are a customer with us, we will retain your data according to the legal retention period of seven years. After that, we will only retain your data for statistical purposes and to handle any complaints or legal matters. If you want to know more about how long we retain specific data of yours, please contact us.

8. Who do we share your data with?

Your personal data will only be used by us. We will never share your personal data with others.

9. Where do we store your data?
We process your data within the European Economic Area (EEA). This means we also store your data within the EEA. If you have any questions about this, please feel free to contact us.

10. How secure is your data with us?
We have taken many measures to secure your data as best as possible, both organizationally and technically. We have secured our systems and various communication tools to ensure that your data does not fall into the hands of others. Your data is therefore safe with us. We also ensure that your data is only used by people who have received permission from us to do so. If you have questions about the specific way we provide security, please contact us.

11. What can you ask of us?

Because we use your personal data, you have several rights. We've listed these rights for you below.

Right to information
We need to explain in a clear and understandable way what we do with your data and what control you have over it. Therefore, this privacy statement explains in detail what data we collect from you and how we handle your data.

Right of access
You can always ask us to view the data we have on you.

Right to rectification
You may ask us to correct your data if they are incorrect or incomplete.

Right to object
You may object to the processing of your data if you disagree with how we handle your personal data. This right applies to the data we use for direct marketing. For example, you can tell us that you no longer wish to receive emails from us. This also applies to personalized recommendations on our website.

Right to data portability
If you are a customer or have given consent for your data to be used, you can ask us to send you the digital data we have on you. This allows you to transfer that data to another organization if you wish.

Right to restriction
You may ask us to restrict the use of your data. This means that in certain cases, we may only store your data but not use it.

Right to be forgotten
You may ask us to delete all the data we have on you. We will then delete all data that can be traced back to you. In some cases, we may not be able or allowed to delete your data yet. For example, we must keep some data for 7 years for the tax authorities.

Right to file a complaint
You may file a complaint about how we handle your data. If you have a complaint, we are happy to resolve it for you. Please contact us for this purpose. You may also lodge your complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). Naturally, we hope it does not come to that, but in the last resort, you may also take legal action. In that case, the court in the place of establishment of De Volière will handle your complaint.

How do I submit an application or complaint?
Send your request or complaint to us via info@devoliere.nl. We will process your request or complaint within 30 days. If it concerns multiple requests or complaints, or if your request or complaint is complex, this may take longer. In that case, we will contact you within 60 days at the latest. We may ask you to identify yourself. In that case, we will ask for your information to ensure that you are the correct person whose personal data it is.

12. What rules apply to this privacy statement?
Our privacy statement must meet various conditions. You will find these conditions primarily in the General Data Protection Regulation. In addition, the general rules that apply according to Dutch law are applicable to our privacy statement.

13. Which cookies do we use?

You can indicate yourself which data we may use from you. If you have given us permission to personalize your profile based on your browsing and search behavior, we can tailor our website specifically to you to make it easier and more personal to use. We do this using cookies. A cookie is a small text file that is placed on your hardware when you visit our website.
We use the following types of cookies on our website:

functional cookies, such as session and login cookies for tracking session and login information
non-anonymized analytical cookies, to gain insight into website visits based on information about visitor numbers, popular pages, and popular topics
More specifically, we use the following cookies:

Google Analytics anonymized (analytical cookies)

14. What do we do with data from minors?
Our website and organization do not specifically target minors. This means that if you are under 18 years of age, you need permission from a parent or guardian to use our website. If you are a minor while visiting our website or webshop, we assume you have obtained this permission for your visit.

15. Do you have a question about this privacy statement?
Do you have a question about our privacy policy? Please feel free to contact us by sending an email to info@devoliere.nl. We are happy to help.